{"id":113,"date":"2024-08-26T01:17:49","date_gmt":"2024-08-26T01:17:49","guid":{"rendered":"https:\/\/quiremix.com\/?page_id=113"},"modified":"2024-08-29T19:54:07","modified_gmt":"2024-08-29T19:54:07","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/quiremix.com\/en\/reembolso_devoluciones\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"113\" class=\"elementor elementor-113\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d748d58 e-flex e-con-boxed e-con e-parent\" data-id=\"d748d58\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c609979 elementor-widget elementor-widget-heading\" data-id=\"c609979\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return and Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6403c4 e-flex e-con-boxed e-con e-parent\" data-id=\"d6403c4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52f1396 elementor-widget elementor-widget-text-editor\" data-id=\"52f1396\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>NOVATECH SOLUTIONS S.A. DE C.V.<\/b><\/p><p><b>QUIREMIX<\/b><\/p><p class=\"translation-block\"><b>NOVATECH SOLUTIONS S.A. DE C.V.<\/b> (hereinafter \"QUIREMIX\"), through its website quiremix.com, strives to offer services of the highest quality that fully meet our clients' expectations. However, we recognize that exceptional circumstances may arise where a purchase needs to be reconsidered. Below, we outline our refund policy with transparency and clarity.<\/p><p><span style=\"font-weight: 400;\">If a customer is not completely satisfied with the services purchased, they may request a refund subject to the terms and conditions set forth below. However, we recommend that our clients use our technical and professional support resources to maximize the value of our services and avoid the need for a refund.<\/span><\/p><p><b>CONDITIONS FOR REQUESTING A REFUND<\/b><\/p><p><span style=\"font-weight: 400;\">To request a refund, the customer must strictly adhere to the following requirements:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Request Deadline: The request must be made within 10 calendar days following the service's start date.<\/span><\/li><li aria-level=\"1\"><span style=\"font-weight: 400;\">Use of Service: It must be demonstrated that the purchased service has not been used in any way, including connections, integrations, copies, resales, purchases, transformations, or other activities related to the service.<\/span><\/li><\/ol><p><b>REFUND REQUEST PROCESS<\/b><\/p><p><span style=\"font-weight: 400;\">To initiate the refund process, the customer must follow these steps:<\/span><\/p><ol><li><span style=\"font-weight: 400;\">The customer must contact our Customer Service team via email at contacto@quiremix.com.<\/span><\/li><li><span style=\"font-weight: 400;\">Our team will carefully review the refund request within 10 business days and verify compliance with the established requirements<\/span><\/li><\/ol><p><b>Response<\/b><\/p><p><span style=\"font-weight: 400;\">If the request meets the criteria, we will proceed with processing the refund. Processing time may vary but will be completed within 20 business days following the approval of the request.<\/span><\/p><p><b>USE OF COOKIES<\/b><\/p><p><span style=\"font-weight: 400;\">Our Site uses \"Cookies\" to enhance your online experience. Cookies help us identify and track visitors, their use of the Site, and their access preferences. You can configure your browser to reject cookies, although some features of the Site may not function properly without them.<\/span><\/p><p><b>CUSTOMER RESPONSIBILITIES<\/b><\/p><p><span style=\"font-weight: 400;\">It is the customer's sole responsibility to understand and accept the terms of this refund policy at the time of purchasing our services. We urge our customers to utilize all available resources to adequately inform themselves and resolve any questions before making a purchase.<\/span><\/p><p><b>TECHNICAL SUPPORT<\/b><\/p><p><span style=\"font-weight: 400;\">Our technical support team is available to assist our customers in resolving any technical issues or difficulties related to the use of our services, data, or information derived from the purchase.<\/span><\/p><p><b>REVIEW AND UPDATE<\/b><\/p><p><span style=\"font-weight: 400;\">This refund policy will be reviewed and updated periodically to reflect any changes in our services or applicable regulations. Any modifications will be promptly communicated to our customers.<\/span><\/p><p><b>CONTACT<\/b><\/p><p><span style=\"font-weight: 400;\">If you have any questions about our Return and Refund Policy, please contact us via the following email: contacto@quiremix.com.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>NOVATECH SOLUTIONS S.A. DE C.V. QUIREMIX NOVATECH SOLUTIONS, S.A. DE C.V. (en adelante \u201cQUIREMIX\u201d) a trav\u00e9s de su sitio web quiremix.com, se esfuerza por ofrecer servicios de la m\u00e1s alta calidad que satisfagan plenamente las expectativas de nuestros clientes. Sin embargo, reconocemos que en circunstancias excepcionales puede surgir la necesidad de reconsiderar una compra. A [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-113","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/quiremix.com\/en\/wp-json\/wp\/v2\/pages\/113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/quiremix.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/quiremix.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/quiremix.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quiremix.com\/en\/wp-json\/wp\/v2\/comments?post=113"}],"version-history":[{"count":14,"href":"https:\/\/quiremix.com\/en\/wp-json\/wp\/v2\/pages\/113\/revisions"}],"predecessor-version":[{"id":484,"href":"https:\/\/quiremix.com\/en\/wp-json\/wp\/v2\/pages\/113\/revisions\/484"}],"wp:attachment":[{"href":"https:\/\/quiremix.com\/en\/wp-json\/wp\/v2\/media?parent=113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}